Manual

ConverterLite is a free audio and video conversion utility. Our main focus is to provide a unique and simple design to make converting files effortless. If you have any issues or questions please check our support page, contact our support forum or comment below. If you need to send us a file, log or output then follow this link and click “Contact us”: http://converterlite.uservoice.com/

How to use Converterlite:

You can Convert audio and video files from your computer or a disc within 3 stages.

ADD:

Begin by selecting one of the four Icons.

Audio/Video:

When clicking audio/video you will be able to locate all accepted formats in their folders. Select the file(s)  and click open. Click next to proceed.
Alternatively you can click and drag them straight from the folder into converterlite.

Multiple files:

  • Hold ctrl key and select desired files and click open.
  • Highlight and drag multiple files into convertelite.

CD/DVD:

Insert CD/DVD and click the CD/DVD icon.
Select the tracks/titles you wish to rip to converterlite and select OK.
(Note – When ripping a DVD converterlite will firstly only select the longest title as this is commonly the main movie. Additional titles are video files from the DVD extras).

Renaming files:

Click on the title before converting to rename the output file.

FORMAT:

In the format menu you can choose the output file via “Device” or “Format”.

Device: Choose a brand and select a model. Then click next.
Format: Choose an output format and select the quality. Then click next.

Where do converted files go?

Same folder as input/original file.

Choosing destination folder:

After selecting a device or format you will see a settings icon below the quality/model options. Click settings and uncheck the box titled, “Output file to same folder as input”. Then you can manually choose the location of the output file.

DVD format:

If you wish to burn to DVD then follow this link: http://www.converterlite.com/wp/burning-to-dvd/

If you wish to convert to a DVD compatible format then select mpeg-2 as your output format.

CONVERT:

Click convert and await finish.
Once completed you can open up the converted files folder by selecting the green tick symbol by the name of the converted file.
Click “Clear completed” to refresh to the ADD page.

255 thoughts on “Manual

    •  Converterlite will only ask you to select a burn drive if you have selected DVD as an output format. Be sure to choose Mpeg-2 and its quality before converting.

    •  CDA files are not technically an audio file. They are merely a Windows representation of an audio CD track. Do you no have the original CD? If yes, use our CD ripping feature and you will be able to convert to MP3 no problem.

    •  ConverterLite does not support conversion to XML. We have no plans to implement it as an output format in future versions either. Sorry for any inconvenience.

  1. I have justed downloaded and started using your software and it is very useful, however after converting from a CD the disc will not eject normally and I have to re boot the computer to eject it. 

  2. I am trying to convert a Windows Media Player into an MP4 and it finished and says “invalid frame size”. Then if I try again it has an error report and won’t convert. Help! 

  3. When I am ripping straight from a DVD, it only has one file to select and it is one that shows that it’s 90 minutes in length for example. When I select this file after it has been downloaded, the words are spoken in French or Spanish. There isn’t an option to select English as there is no Menu option on this file. What am I doing wrong? After it is downloaded I am NOT converting the file to any other format. Do I need to do that for it to be in English?

  4. when  trying to convert a video to dvd the drive select comes on and when  i select the burn drive it attempts to burn before converting everytime and reads burn failed

    • This should be impossible. Could you send us the file? Via our support forum perhaps? So far we believe it has something to do with your file being corrupt or protected. We will look into this.

    •  You could send us your file through our support forum and we can investigate further or you could try adding a space to the end of the ffmpeg arguments in the settings, followed by “-ar 44100″

  5. When I recorded onto a DVD, the episodes were backwards… (the first one was last to play, the last one was first to play) how do I switch these so they play in order?

    •  Are you adding the files into converterLite in the right order before conversion and burning? We burn files onto DVD using the same order as the ConverterLite media list. If this isn’t the reason then we shall look into your problem with more detail.

      • The issue with many SWF files is that they don’t actually contain video information. They contain animation on a loop which is different. This is why you are only recieving the audio. If you like you can send us the file in our support forum and we can investigate further.

  6. I am trying to convert a  .mov file to’ mp4 format. All the convert does is to create a .mp4 file with nothing in the file. I want to cinvert to mp4 in order to upload to a Kindle Fire.

  7. I converted one of my movie files successfully, so I tried to  convert all of them at one time ( 236 files) and after the conversion completed, it went to “author dvd”  and then it said “burn failed” Why didn’t it work?

    Also, I couldn’t find the converted “temp” files, it said the folder was empty. Why?

    Please advise how to fix this.

    •  Can you confirm if you are trying to burn 236 movie files to DVD?
      Did all 236 files have a grren tick next to them after conversion?
      If you close ConverterLite, all temp files will be erased.

      • Yes, I was trying to burn 236 movie files to DVD. And yes, all the files had a green tick next to them just before trying to burn. It took about 3 hours to convert them. Then it said “authoring dvd”  and was about 20% done with that when I left the room, came back and it said “burn failed”. 

        • Try again with a single file and see if you have the same problem. Unfortunately with blank dvd media, burning
          occasionally fails and there is little way to prevent this.

    • We are looking into this issue now. Are you sure there are 24 episodes on this single DVD because usually DVD’s contain about 4 episodes. Are you sure the DVD is not corrupt in any way?

    • How many channels does your input file have? We convert to the same as original. You can alter this manually however via the ffmpeg arguments when clicking settings after selecting a quality/model. At the end of the argument add a space followed by “-ac 2″

  8. I need to convert my .mov files from my DSLR to MPG for Adobe Premier to make the video smooth for real time. I downloaded your program but cannot find MPG. Please help 

    • Yes although you will have to do it manually. When choosing wav as an ouput format and selecting a quality, click settings and you will need to alter the ffmpeg argument. Where you see “-ar” you can alter the audio rate to 32khz by changing it to “-ar 32k”.

  9. I have itunes files on my computer (m4p files). I am trying to convert them to files I can use on my Galaxy s II. I go through the steps and all I get is mpeg files my S II does not recognize. What am I doing wrong?
    Ron B

  10. When I click OK in the select burn drive window I receive the warning ” the disc in the selected drive is not blank”  The disc IS blank with 4.37 GB of free space. ????

    • We are not too sure why this is occuring as we are unable to reproduce the problem. That’s why we have included a log.txt file in the temp folder with version 1.4.0  so when you recieve the error you can send us the log.txt file and we can understand the error. The new version should be available sometime this week.

    •  This sounds like a problem with the bit-rate. Go to the ffmpeg arguments when selecting a quality and going into settings. Then add a space to the end of the argument followed by “-ar 192k”. If this doesn’t work then send us the file over the support forum and we will reproduce the problem here.

  11. After ripping a DVD onto my computer, then downloading it onto my MP4, I get the message “File Format Error”.  What should I have done differently?

  12. Dont download this – its crap!

    They claimed it could convert M4B to mp3 – and they lied!

    I hope they suffer the karmic consequencies very soon – and I’d like to add my own curse on to their heads. Idiots.

  13. I converted an avi file to mp2 to burn it to dvd, when its done converting and it gives me the option to what output device i choose my dvd burner, then i get …The disc in the selected drive is not blank, or there is not large enough??? the time on the file says 2:11:35 is that too big? and if so, is there something else i can do, it’s a movie file, that i want to burn on dvd to play on dvd players. Please help, thanks

  14. Hi there, I’ve managed to burn some  .m4v files to DVD. But I want to know how to separate these files, ie.. have a table of contents or menu to allow each of the video files to be played separately. At the moment the software is just merging/blending all my video files together…

    • This usually happens when the file you are trying to convert is protected. We cannot convert protected files. If it isn’t protected then we will probe further.

    •  Will you be able to send us one of these songs over the support forum so we can reproduce the problem and see how to avoid the error? It sounds like a common issue with the ffmpeg. This week we will be updating to version 1.4.0 which will include a log.txt file to detail the conversion and where the problem lies.

      • Yep, this is the problem I get when I try to convert a .m4p file to .mp3. Is this due to the built-in restrictions/protections on the file? I *hate* iTunes for doing this, i.e., limiting the number of devices I can listen to songs on — hence my need for your software. I switched long ago to other resellers, but I still have a bunch of .m4p’s to convert.

        • When you choose MP3 and choose a quality try clicking settings, going to
          the end of the ffmpeg arguments, adding a space and adding “-ac 2″ to
          the end.

  15. Why did I update?  All was fine until I installed the latest ‘update’. Now instead of simply saving my converted files to my chosen destination, it asks me to choose my DVD drive for automatic burning??  I don’t want to burn a DVD! I simply want to convert the file!  It asks me to chose my destination folder. I do. And then when I press CONVERT, it makes me choose a dvdv burner drive??  WTF???  So there is no conversion unless I have a DVD ready to go. RIDICULOUS!

    •  We are trying to broaden ConverterLites capabilities with our own DVD burning feature. The process involves converting to mpeg-2 and then burning to selected DVD. Therefore you can just choose mpeg-2 as an output format without having to burn.

      •  Thanks for your quick reply. Sorry for the angry post but I was very surprised at what was happening. The file wouldn’t even save to my file folder of choice like it used to. It immediately goes to the dvd drive of ‘it’s’ choice, as if possessed, lol.  It’s a fine feature, don’t get me wrong but there is no room for chapter or menu setups, which makes the entire process moot and a waste of dvd-r’s as well.

         ~~ Thanks for the tip on mpeg-2, etc. Will give it a try.

        ~~  But seriously folks, it would be great for people who want to save files for later dvd burning, can simply use the “ConverterLite” program as intended..y’know? For conversion?  We shouldnt be forced into anythjing else, dvd burning included.

        • Our conversion software converts files to DVD format so you can play the files on a DVD. Surely having DVD burning is a useful feature? Especially considering our software is free?
          To convert to DVD format you simply need to convert to Mpeg-2 or copy the ffmpeg argumets of the DVD output you are selecting and replace the mpeg-2 argument with the DVD argument.

      • I need to create menus and chapters. I use DVD-FlICK for burning. I want to use Converter-Lite for converting files into DVD format to be able to play on ANY standard DVD player. It’s that simple. After all, the name of your program is “Converter”Lite is it not?  If you can advise me on any better DVD burning software, I am listening.

  16. im after converting ogm files into avi however when opening the folder where the files are i cant find them i know this is because the search options dont include ogm is there any way to resolve this  issue please i am a new user of this software and i am a begginer at these things any help would be appreciated

  17. I am looking to convert a video file into an audio file meaning I just want the commentary from the video is this possible using convertlite? Thx

    • This isn’t anything to do with conversion. Check you input file before conversion. Just download virtualDub and use the “rotate” filter. You can then export it as an avi.

    •  1. Open the command prompt (in Vista/Win7, click start and type cmd.exe. In XP click Start->Run, then type cmd.exe)

      2. In the terminal that appears, navigate to the converterlite directory (for default directories):
      Vista/Win 7: cd C:Program Files (x86)ConverterLite
      XP: cd C:Program FilesConverterLite

      3. Type the following command:
      mplayer -vo null -ao null -frames 0 -identify dvd://
      4. Send us the output

        • What version of ConverterLite are you using? Are you in the correct
          directory (C:Program FilesConverterLite (x86)? If you are then you could try and reinstall ConverterLite, as maybe the myplayer.exe file didn’t get copied across.

          • ok heres where i have to admit im an idiot lol i dont think i did this correctly i open command prompt and in that window it says C:Program Files… where i was confused is when u said navigate to converter lite …. how do i navigate to converterlite directory?

          • It depends on which operating system you are using.

            If you are using windows 7 or Vista – In the command prompt type: “CD c:program files (ex86)ConverterLite.

            Or if you are using windows XP type:
            “Cd c:program filesConverterLite.

            Then hit enter.

          • i am running 64 bit but tried it both ways and both say system cannot find path specified

          • With a 64 bit machine you need to type:
            cd “C:Program Files (x86)ConverterLite”
            In the command prompt and hit enter.

            If this does not work then you installed to the wrong directory. Right click on the Converterlite shortcut and go to properties. Then check the target location. It should look something like this:
            “C:Program Files (x86)ConverterLiteconverterlite.exe”

            If it says this: You have done something wrong that we cannot determine unfortunately.
            If it doesn’t, then you need to reinstall to the default directory.

          • ok one last attempt i went to properties and it is as its supposed to be the funny thing is it rips cd with no problems just wont rip dvd
            Subject: [converterlite] Re: Manual

  18. Converting MP4 t0 MP3 was straight forward with no problems. But when  played-back on  my DVD player there is significant ‘ghosting’ on either side of the center frames. Any advise please

    • We’re not entirely sure what you mean by your MP3 having ghosting issues. An MP3 is an audio file. What exactly is happening? Also why are you tryin to play an MP3 on a DVD?
      Have you tried playing your MP3 on your PC to see if the problem lies with the actual file?

        • An entire DVD movie is one file. Are you using our DVD ripper or are you converting the individual vob files by opening looking in the opening the contents of the DVD in “My Computer”? Because you should be using the DVD ripper. Select the DVD icon when opening ConverterLite and it will get the information from whichever dvd is in the computer and add it to your computer so you can convert it to the kindle format

  19. I am trying to convert  swf files to AVI. When I drop the swf into the import window, it imports as an audio file. It is definitely a flash video file and I am confused why it is having an issue. What are my options?

  20. I am trying to convert swf files to AVI. When I drag the swf files into the import window, they import as audio files. They are definitely video files and I am wondering why they are converting into and AVI that is only a stereo audio track. Kind of an odd problem. What are my options?

    • Would you be able to send us the log file to the following contact link?:  http://converterlite.uservoice.com/

      Reproduce the problem, leave ConverterLite open and Go to:
      My computer
      Local disk (C:)
      Users
      Name of your account
      App data (May need to add “appdata” to the end of the adress bar)
      roaming
      ConverterLite
      temp
      log

  21. Yea, windows files aren’t even an option…..would be useful since you do advertise it that way.  Would like to convert m4a to wav but you cannot.  There is no option for wav files, even if you use the arrows and scroll through.  Let me know when you have that fixed

    • You can select the quality of the MP3 (Bit Rate) When clicking “MP3″ in the list of “Format” options. You can also manually alter this by changing the value after “-ab” in the ffmpeg argument when clicking on the MP3 format settings.

    • You will have to buy an SD card reader so your computer ca recognise your sd card as a drive and you can then simply drag and drop files into the drive.

  22. I am having trouble ripping a DVD. There are 2 language choices on the DVD but when I click on the DVD button in the “add” tab it only gives me the Spanish version (I Think) to select, obviously I would prefer it in English.  

    I’m guessing there is some copy right protection on it? I wanted to make sure I’m not missing a setting or something which can correct this?

    •  Is the file protected or corrupt (Test in a media player)?
      Otherwise try reproducing the problem and sending us the log. Both instructions on how to send a log and our contact details are on our support page.

    •  This problem shouldn’t happen due to the fact that ConverterLite maintains the same aspect ratio with conversion. Would you be able to send us a lof or sample file?

  23. Is it possible to convert multiple files to different formats at the same time for instance say I wanted to change a .MKV to a .AVI but at the same time I wanted a different .MKV to converted to an iTunes file is that possible with this program?

        • The problem here is that it is illegal to convert protected files because the people who produce the file don’t want you handing out free copies. However you just want to transfer your file to another platform which is not illegal. The problem is that we cannot convert protected files because people may abuse the feature. Your only solution is to find software that unprotects files and then convert them with ConverterLite.

  24. where are these files going during conversion? they are not going into the destination folder and are filling up my c: drive.  i have chosen my destination folder to be in a completely different drive and that folder is empty.

  25. this program is filling up my c: drive. i have chosen a different destination folder on a completely different drive an these files are still going somewhere in my c: drive. i cant find the folder to delete them. WHAT IS GONG ON!?

    •  Converted files will be sent to the same folder as input file. Unless you choose otherwise via the format settings. When you convert the file you will see a green tick which will open containing folder. You can search for a file either by the search bar in “My computer” or “My documents” or you can use the start menu search bar depending on your operating system.

    • I;m not entirely sure why you would want the dvd files. Surely you need to convert the files so they are useable? When you rip the files you can convet to any destination you choose via the format settings. The standard destination for converted dvd files are in “My Movies”.

  26. I get a problem where it says ‘FFmpeg is unable to extract any valid video or auido from the input file animtaion.swf’. Why is this? My animation is 115 frames long.

  27. I’m attempting to convert an .flv file to .wmv – it’s approximately 145MB. The first three minutes convert and the it fails. Am I doing something wrong?

  28. Hi! I’m attempting to convert an. flv file to a .wmv format. The conversion starts, then fails after a minute or so. three minutes of the file are converted. Am I doing something wrong?

    • Interesting problem. Is your FLV a flash animation? We cannot convert flash animations because they are not technically a video file. Otherwise send us a log. You can see how and where to send the log via our support page.

    •  You can choose the destination of converted videos by selecting an output and then selecting settings. On the settings you will see a checked box saying “Output file to same folder as input”. Uncheck that and you can select the destination yourself. Also, after converting a file you will see a green tick. Click the green tick and it opens the containing folder of your file. Your “My Videos” Folder should be in “My Documents”. If it isn’t then:
      go to “My Computer
      go to “Local disk (C:)
      Use the search bar and type the name of your file(s)

  29. I need to convert a .mov shot on an iphone to a windows format that I can distribute. 1) the .mov plays fine on my PC but when loaded into Converter it is upside down, 2) none of the video formats produce valid video files, except wmv but it is also upside down.

    •  We accept MP4 formats. Be sure to look in your library and in the right folder. We also do convert to WAV. Be sure to use the arrows next to “Format” to scroll through the list of formats.

  30. My converter keeps giving me a message to insert a blank DVD in Drive E.  I double check the DVD and it is blank.  I’m trying to convert a wma file to a wav file (audio).  What am I doing wrong?

  31. I’m having problems converting from wma to wav.  When I try to convert to my E Drive, I get a message to insert a blank DVD.  I’ve done that several times and the disk is blank.  What am I doing wrong here? Thanks.

    • Can we clarify what you are trying to do? The only way you will recieve the message “insert blank DVD” is if you selected DVD as an output. So are you selecting DVD as an output or WAV?

  32. I picked up your program to convert 7 .aax files to MP3 so that I can burn to CD and listen to the audio book on my car.  ConverterLite creates an MP3 file that has a size of 0 kb and thus will not play.  There were no error messages.  Whats up???

        • Unfortunately, by default, .aa files are protected. So it appears here that yours must be protected, otherwise it would onvertno problem. Theres no legal way of circumventing this problem you undersand.

      • My Bad! When I try to use the .aa file, ConverterLite give me this error msg when I add it to step #1: “FFmpeg is unable to extract any valid video or audio from the input file xxxx.aa .

        When I use the “Enhanced File Format” xxxxx.aax, this when I get the 0kb file size. The input does not advise that it is protected in the Windows Properties tab.

        Sorry for the confusion.

    • Step 1: Open “My Computer” and select your Mp3 player (normally Removeable disk E, F, G,
      or higher, depending on the configuration of your computer)

      Step 2: Open the folder containing all of your mp3′s in a separate window

      Step 3: Drag and drop the mp3′s into the mp3 player folder.

    •  That depends mostly on your hard drive, the length and quality of your input file and the output quality. It definately shouldn’t take that long. Even though a GB does take a while, but nowhere near that length of time. Try it again and send us the log so we can get an idea as to why its running so slowly. View our support page on how to send a log.

  33. I’m trying to convert a video in AVI format to an MP4 video format.  The conversion happens with the picture, but I get no sound.  What do I need to do to get sound along with the picture?

  34. I am trying to convert a video in AVI format to MP4 format.  The video converts as a video with no sounds.  What can I do to get the sound with the picture?

  35. I am trying to convert a video in AVI format to MP4 format.  When it converts I only get the picture.  I don’t get any sound.  What do I need to do to get sounds with the picture?

    • This is one of two issues. either your original video does not have sound, or you don’t have the codecs to play the sound. I would suggest you play the original in VLC/MediaPlayerLite to make sure it has sound. If it plays, try the output file on one of those applications. If not, send us the
      file/log. View our support page on how to send a log.

  36. hi ive converted a film and am trying to get it on  itunes so i can watch it on my ipad ive tried dragging and dropping but nothing what am i doing wrong can anyone help

  37. Good Day,

    I just converted a mov file to a wmv file.   When I open the WMV file, the video is upside down.  The mov file plays upside right on QT…  any suggestions?     Than you,  Mark 

    • Not entirely sure why this is happening. Maybe try the different apple device formats. Our MP4 conversions are designed to be compatible with iTunes. Are you sure your file is not protected? Where did the film come from? Does iTunes throw up any errors when you try to import the file? Have you tried importing the file?

  38. Hi,

    I am trying to convert an audio file with a .AA extension and get this message. ‘FFmpeg is unable to extract any valid video or audio stream from the input file’.

    Can you help please.

  39. Hi I just converted an MKV file to an AVI but in the MKV file there were subtitles and there aren’t any in the AVI file.  How can I get subtitles in the AVI file??

    Thanks for your help :)

    • At the moment, ConverterLite does not support the transfer of subtitles as they are not included with the actual video file. We will hopefully introduce it with future versions.

  40. I just installed v1.5.0 and tried to convert MP3s to CD audio.  I followed the simple instructions above, but keep getting error dialog box that says CD that is being burned (advd+rw) is not empty.  Does this mean that I must use a rewritable CD and not DVD?

      • I was not aware that ConverterLite’s current v1.5.0 had not been tested for burning audio CDs in this fashion.  I will wait for your solution.

        • you cannot use a DVD for CD Burning Functionality. You will have to use a blank CD. Unless you want to play your MP3 files in DVD players. Then choose DVD burning as a format and burn MP3 files onto your DVD.

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